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Bugira helps you to gather bugreports from your customers. With a simple widget placed on a site your customer, tester, or a common user can submit a bug report. A widget additionally sends actions performed by user, her browser and OS. Using this information you can easily reproduce and fix the bug.
No! Bugira is a full-featured issue tracker. It allows you to manage bug reports,
attach them to tasks, and follow a development process.
If you already use an issue tracker system export bugs into popular issue trackers like Jira, Pivot Tracker Trac, Redmine.